Terms of Service

ProAthlete.uk ("we", "us", "our") is an online retailer of cricket equipment and sports gear based in the 2 Studley Rd, London E7 9LX, United Kingdom. Our website is located at proathlete.uk.

For enquiries: support@proathlete.uk

By using this website, you confirm that:

• You are at least 18 years old, or have parental/guardian consent
• You have the legal capacity to enter into a binding contract
• You are not barred from receiving services under applicable law
• The information you provide is accurate and complete

You may create an account to access order history, saved addresses, and a faster checkout. You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activity that occurs under your account
• Notifying us immediately of any unauthorised use

We reserve the right to suspend or terminate accounts that violate these Terms or are used for fraudulent purposes.

All orders placed on ProAthlete.uk are subject to acceptance. An order confirmation email does not constitute acceptance; a contract is formed when we dispatch your order and send a shipping confirmation.

We reserve the right to:

• Refuse or cancel orders at our discretion
• Cancel orders due to pricing errors or stock unavailability
• Request additional verification for high-value or bulk orders

• All prices are displayed in the selected currency. UK prices include VAT where applicable.
• We accept payment via Stripe (credit/debit cards) and other payment methods shown at checkout.
• Payment is taken in full at the time of order. We do not store full card details; all payment data is handled by Stripe.
• Prices may change at any time. The price you pay is the price shown at checkout at the time of your order.
• If a pricing error is identified after your order is placed, we will notify you and offer the option to proceed at the correct price or receive a full refund.

• We ship to the UK and internationally. Delivery times and costs are shown at checkout before payment.
• Estimated delivery dates are not guaranteed. We are not liable for delays caused by carriers, customs, or circumstances beyond our control.
• Risk of loss and title pass to you when we hand the order to the carrier.
• For international orders, you are responsible for any customs duties, taxes, or import fees imposed by your country.

We comply with the UK Consumer Rights Act 2015 and Consumer Contracts Regulations 2013.

Right to Cancel (Distance Selling)

You have the right to cancel your order within 14 days of receiving your goods without giving a reason. To exercise this right, contact us at support@proathlete.uk. You must return the goods within 14 days of notifying us.

Returns Conditions

• Items must be unused, in original packaging, and in resalable condition
• Return postage is at your cost unless the item is faulty or incorrectly sent
• Refunds are processed within 14 days of receiving the returned item

Faulty or Incorrect Items

If you receive a faulty, damaged, or incorrect item, contact us within 30 days. We will arrange a free return and send a replacement or issue a full refund including delivery costs.

We make every effort to display products accurately. However, we cannot guarantee that your screen displays colours exactly as they appear in real life. Product specifications (weight, dimensions) are approximate and may vary slightly.

If a product you receive materially differs from its description, please contact us for a resolution.

All content on this website — including text, images, logos, product photography, and code — is owned by or licensed to ProAthlete.uk and is protected by UK and international copyright law.

You may not:

• Copy, reproduce, or redistribute our content without written permission
• Use our trademarks or brand assets without prior consent
• Scrape or data-mine our website

You agree not to:

• Use the website for any unlawful purpose or in violation of these Terms
• Submit false information, impersonate another person, or commit fraud
• Attempt to gain unauthorised access to any part of our website or systems
• Transmit malware, spam, or disruptive code
• Post or submit offensive, defamatory, or harmful content
• Resell our products in a way that misrepresents our brand

Bulk orders (club, school, or team purchases) are subject to separate pricing and terms as agreed at the time of the order. Please see our Bulk Orders page for more information.

To the fullest extent permitted by UK law, ProAthlete.uk will not be liable for:

• Indirect, incidental, or consequential losses
• Loss of profits, revenue, or data
• Losses arising from your use of (or inability to use) our website
• Content or actions of third-party websites linked from our site

Our total liability to you for any claim arising from these Terms or your use of our website shall not exceed the amount you paid for the order giving rise to the claim.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by UK law.

Our website may contain links to third-party websites (e.g., brands, payment processors). We have no control over these sites and are not responsible for their content or privacy practices. Visiting third-party sites is at your own risk.

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of our website will be subject to the exclusive jurisdiction of the courts of England and Wales.

We aim to resolve all disputes amicably. If you have a complaint, please contact us at support@proathlete.uk before pursuing formal legal action.

We may update these Terms of Service at any time. The updated version will be posted on this page with a revised "Last updated" date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

For any questions about these Terms, please contact: